Refund / Exchange / Cancellation Policy
At Mainstream Production Company, we aim to provide our clients with a seamless experience and utmost satisfaction. We understand that circumstances may arise where a refund, exchange, or cancellation is necessary. Below, we outline our policies regarding these matters:
Refund Policy:
Refunds are applicable within 7 days of the original purchase date.
To be eligible for a refund, the client must provide a valid reason for dissatisfaction with our service.
Refunds will be issued to the original payment method used during the purchase.
Refunds may take 7 business days to process.
Exchange Policy:
Exchanges are accepted within 7 days of the original purchase date.
The client must provide a valid reason for requesting an exchange.
Exchanges will be facilitated for products or services of equal or lesser value.
If the exchanged item or service has a higher value, the clieny will be responsible for paying the price difference.
Cancellation Policy:
Clients can cancel their subscription or service at any time.
Cancellation requests must be submitted through our official channels.
Cancellations may take 7 business days to process.
If the cancellation request is received after a renewal has been processed, the client will be eligible for a refund for the unused portion of the subscription.
Warranty Policy:
We stand behind the quality of our services and products.
Warranty terms vary depending on the specific product or service purchased. Clients are encouraged to review the warranty information provided at the time of purchase.
Warranty claims must be submitted within the specified warranty period and accompanied by proof of purchase.
Exceptions and Special Cases:
Certain products or services may have additional terms and conditions that supersede the general refund, exchange, or cancellation policies outlined above.
Any exceptions to these policies will be communicated clearly to the client at the time of purchase or request. Contact Information: For any inquiries or assistance regarding refunds, exchanges, cancellations, or warranty claims, please contact our customer support team at [contact email/phone number]. Our team will be happy to assist you promptly.
Note: Mainstream Production Company reserves the right to amend or update these policies at any time without prior notice. Please refer to our website for the most current version of our refund/exchange/cancellation and warranty policy.